Featured Not resolved
0 comments

A high end store recommended that I use Fibercare in Dallas to clean my *** rug.It was returned to me infested with fleas and dirt embedded in every crevice of the rug.

Have tho photos to share. There wasn't even paperwork done up when the rug was returned, unwrapped. Whitney, the sales associate assured me that the situation would be resolved (she was very pleasant and wanting to help)-- the president, Joan Friedman called me and was incredibly nasty, rude and condescending. I have filed a complaint with the BBB which they finally responded to 28 days later lying and blaming me, the customer.

I'm out of a $1200 rug, and this woman says there is no recourse.

What a way to service your customers, Joan!This company has no ethics.

Monetary Loss: $1200.

Had an Experience with Fibercare Inc?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Chuparosa Painting made a mess of my house Chuparosa Painting "I hired Chuparosa Painting for the exterior of my home based on several recommendations on Nextdoor.com. During the estimate, I asked George Stewart, one of the owners, who would be..." Read more Gutter Helmet of the Pikes Peak Region improperly installed new gutters, continually misdiagnosed leaks and will NOT accept accountability for damage done…STAY AWAY!!!  Gutter Helmet "We originally had our old gutters replaced due to water leakage with new gutters through Gutter Helmet of the Pikes Peak Region a few years ago (Colrado Springs, CO.). Our..." Read more American Home Shield - AHS Terrible Company! American Home Shield "We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical..." Read more Sherriff Goslin Roofing - Sherriff-Goslin Company, what the did to us was despicable. How the BBB can still rate them A+ is a scam! Sherriff Goslin Roofing "All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more Spywhizz - Cheeted Spywhizz "I called to order flexaspy was told to give target info and to send 75 bucks throu Western Union and send as a pick up not into a account but..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more